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N1bet Australia
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Contact N1bet Australia

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Primary Support Channels

Operator and Corporate Details

N1bet at n1-aussie.com is owned and operated by Dama N.V., a company incorporated under the laws of Curaçao.

  • Registered office of operator: Scharlooweg 39, Willemstad, Curaçao
  • Company registration number: 152125 (Dama N.V.)
  • Remote gaming licence: 8048/JAZ2020-013
  • Licensing authority: Antillephone N.V., Curaçao
  • Licensing status: Valid and extended through 31 December 2026, covering online casino and sports betting operations, including cryptocurrency-based gambling.

Payment Processing for Australian Players

For certain payment methods, including AUD processing, services may be provided by a related group company:

  • Entity: Friolion Limited
  • Role: Payment processing subsidiary for AUD and certain other methods
  • Registered office: Leandrou, 12A 3086, Limassol, Cyprus
  • Corporate form: Limited company (Cyprus), subsidiary of Dama N.V.

Documents and Regulatory Resources

For detailed legal and policy information, please refer to the following pages on the N1bet site:

Response Times and Availability

  • Standard response time: N1bet aims to respond to emails and contact form submissions within one business day.
  • 24/7 assistance: Live chat support is available around the clock to help with urgent account issues, deposits, withdrawals, and responsible gambling tools.
  • Language: Support is primarily provided in English for Australian players.

Responsible Gambling and Complaints

  • Responsible gambling support: If your query concerns betting limits, self-exclusion, or problem gambling, you can contact [email protected] or use live chat and request "responsible gambling assistance".
  • Complaint procedure:
    1. Contact customer support first via the contact form, email, or live chat, providing your full name, account email, and a clear description of the issue.
    2. If you are not satisfied with the initial response, you may request escalation to a supervisor or the complaints team.
    3. Further information on dispute resolution and escalation outside the operator is set out in the Terms and Conditions applicable to Australian players.

Important Jurisdictional Notice for Australian Users

Regional compliance note (Australia): N1bet, accessible via n1-aussie.com, is operated under a remote gaming licence issued in Curaçao and does not hold a licence issued by any Australian state, territory, or federal authority. The services are offered on a cross-border basis from Curaçao. By contacting N1bet or using its services, you acknowledge that:

  • Your contractual relationship is with Dama N.V. under the laws of Curaçao (and, where applicable for payments, with Friolion Limited under the laws of Cyprus).
  • Any gambling activity takes place outside Australia, even if you access the services from within Australia.
  • You are responsible for ensuring that your use of the services complies with any laws that apply to you in your place of residence.

Nothing on this contact page constitutes legal advice. If you are unsure about the legality of online gambling in your location or about your tax or reporting obligations, you should seek independent legal or financial advice.

Contact Form

You may also contact the N1bet Australia team directly through the form below. Please use a valid email address so that support can respond to your query, and avoid including sensitive payment information (such as full card numbers) in your message. By submitting the form, you consent to the processing of your personal data in accordance with the Privacy Policy.